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Terecina Kwong

Chief Operating Officer


Terecina Kwong is the Chief Operating Officer (“COO”) of HSBC Europe.

Ms Kwong joined HSBC in 2000 as a Management Trainee and has extensive international experience working in Hong Kong and London in Wealth and Retail Banking, Commercial Banking and Operations, Services and Technology management (“HOST”), held country, regional and global roles.  Prior to joining HSBC Europe, she was the COO for HSBC China.

In her current role, Ms Kwong manages 8 functions, with approximately 1,500 staff across Europe, span across 21 countries.  She leads firmwide transformation programmes while taking responsibility for operational resilience of HSBC Europe. In addition, Ms Kwong is the Co-Sponsor for HSBC BALANCE globally, co-sponsors ‘Inclusive Culture’ for HSBC HOST (Operation Services, Technology) and chairs the Diversity and Inclusion action group for HSBC Europe.  Ms Kwong was also named on the list of Yahoo Finance UK HERoes Top 100 Role Model Women Executive 2020 for her contribution in driving gender diversity in the workplace. 

Ms Kwong is a Fellow CPA Australia, holds a Bachelor of Arts degree from the University of British Columbia, Canada and a Bachelor of Laws degree from the University of London, United Kingdom. She also holds a Master’s degree in Business Administration from the Chinese University of Hong Kong. She is a member of the Chartered Management Institute, United Kingdom.

In her free time, Ms Kwong participates extensively in corporate sustainability and community services. She also enjoys swimming, hiking and music.